Information Technology

ASPC has been a pioneer among Iranian petrochemical companies owing to extensive adoption of IT services and highly qualified experts specializing in provision, supply and maintenance of IT services. With a global approach and regional performance, the ASPC’s planning and Information Management Department has been striving to efficiently and effectively implement the optimum IT standards, experiences and solutions in the petrochemical industry by taking the requirements of the company into account. Accordingly, this department has been structured in a way that IT management and services are realized based on the latest global standards such as ITIL and COBIT.

On top of the Planning and Information Management Department stands the manager, who provides reports to the CEO based on the organizational chart approved by the Board of Directors. The manager is in charge of all responsibilities concerning the ICT resources. Called Chief Information Officer (CIO), this position is supposed to utilize information technology to facilitate and support the realization of organizational goals. Additionally, it serves to outline appropriate executive goals and plans in line with the implementation of macro-scale organizational strategies for its administrative division.

The Planning and Information Manager will approve projects and technical modifications to the company's information management fields, while remaining fully responsive to integration of services, accessibility and security of corporate data. Under the supervision of Planning and Information Manager, there are four specialized divisions each responsible for part of the company's requirements and realization of goals set in the Information Management Department. The next section will explore the divisions, their areas of expertise as well as the achievements gained in recent years.

Infrastructure Division

It is responsible for testing, developing and maintaining infrastructure in data center and network. The scope of activity for Infrastructure Division includes but not limited to the following:
  • Data Center
  • Fiber-optic network
  • Virtualization Infrastructure
  • Warehousing systems
  • Telecommunication systems (non-wireless)

A few key achievements of the Infrastructure Division:

  • Data Center
  • Integrated fiber optic network extension ring
  • Wireless wide area network between residential camps
  • New Generation Telecom Services (IP Phone)
  • File Sharing Services

Applications Division

It is responsible for the analysis, design, development, testing and maintenance of applications and organizational information systems. The scope of activity for Applications Division includes but not limited to the following:
  • Enterprise Resource Planning (ERP) system
  • Business Process Management System (BPMS)
  • Internal portal solution based on SharePoint
  • Enterprise databases
  • Administrative dashboard

A few key achievements of Applications Division:

  • Implementation, deployment and maintenance of ERM system
  • Implementation, deployment, development and maintenance of BPM systems
  • Implementation of the Business Intelligence Solution
  • Integrated emission monitoring system

Support Division

It functions as a communications center for the ICT department. The Support Division is considered the only contact point for users to record, track, and respond to requests, and to repair or deliver tools. Moreover, it serves to provide real-time, efficient service to organizational users at any time in accordance with the preset agreements and contracts. In order to provide better services, the Support Division pursues the ITIL optimization practices.
A few key achievements of the Support Division:
  • ICT Call Center
  • The ICT request management (allocation of new goods and services)
  • ICT incident management (damage and repair)
  • Integrated and secure printing service management
  • Circulation and repair of damaged goods

A few key achievements of Support Division:

  • Central Printing Services
  • Implementation of a comprehensive ICT service management

Governance, Risk and Compliance Division

It is responsible for monitoring ICT processes through creation and maintenance of IT management systems including the following.
  • Deployment of Information Security Management System (ISMS)
  • Deployment of Business Continuity Management System (BCMS) for Information Technology
  • IT Project Management Office (PMO)
  • ICT budget and purchase requests management
  • Storage and circulation of goods

A few key achievements of Governance, Risk and Compliance Division:

  • ICT Project Management System
  • Enterprise information security and business continuity management
  • Budgeting and management of specialized warehouses
  • ICT personnel asset files
  • ICT technical change management system

System and Strategic Studies Division

It is responsible for planning and strategic studies as well as managing and monitoring the business processes. The System and Strategic Studies Division functions as the administrative arm in order to set goals, monitor and ensure the company's progress toward the goals. The scope of activity for System and Strategic Studies Division includes:
  • Deploying, auditing and monitoring of the integrated management system (IMS)
  • Devising corporate strategic plans and periodic monitoring
  • Studying and formulating the necessary documents for the company to participate in the Business Excellence Award (excellence in the petrochemical industry and EFQM)
  • Business process study, modeling and monitoring
  • Goal-setting and measurement of key business indicators

A few key achievements of System and Strategic Studies Division:

  • Implementation and deployment of an IMS and earning a certification from TUV Nord
  • Earning the crystal statue and winning the first prize for business process management in at the 5th Festival for Petrochemical Industry Excellence Award
  • Earning a Four-Star Certification for Recognized To Excellence in evaluating the EFQM Award